Job Posting: Program Administrator

About us

The Manitoba Arts Council (MAC) is an arms-length agency of the Province of Manitoba, established in 1965 “to promote the study, enjoyment, production and performance of works in the arts.” The Council makes awards to professional arts organizations and individuals in all art forms.

Position summary

Program Administrators are integral to MAC’s granting process. They provide administrative support in every phase of the lifecycle of a grant and answer client questions through MAC’s Helpdesk. They work in a complex environment with a wide range of stakeholders and have a high-level understanding of MAC’s programs, online granting system, and the needs of MAC’s clients.

Program Administrators report to the Director of Granting and work collaboratively within a two-person Helpdesk Team.

Key responsibilities

  • Responding, guiding and assisting clients with queries related to:
    • the Manitoba Arts Council’s online granting system;
    • financial assistance for disability-related supports and services;
    • the provision of alternate formats for applicants who have limited internet access; and
    • general MAC inquiries.
  • Carry out tasks for assigned granting intakes by coordinating the administration of Manitoba Arts Council’s peer assessment process; responding to queries from assessors related to process; and making payment arrangements for peer assessment panels.
  • Generate reports for internal process and external communication and accurately entering, retrieving, and tracking data in each stage of the granting cycle.
  • Work closely with the Granting and Data Analyst to provide support to other MAC staff through documentation and training.
  • Work with other staff to identify and revise inconsistencies and/or updates related to MAC’s program guidelines, procedures, and templates used in MAC’s online granting system.
  • Support archiving and other granting administrative duties as assigned.

Key qualifications

  • Excellent administrative, organizational, and time management skills.
  • Demonstrated interpersonal skills, patience, and tenacity, with the ability to work with a diverse set of individuals internally and externally and provide first-rate client service.
  • Excellent oral and written communication skills in English.
  • Ability to explain technical issues verbally and in writing to non-technical audiences.
  • Intermediate experience using the Microsoft Office Suite; in particular, advanced knowledge of Excel.
  • Understanding of web security and of the key challenges and threats faced by any database stored in the cloud.
  • Familiarity with Manitoba’s arts and cultural community.

Would be an asset:

  • French language abilities.
  • A basic understanding of web design and HTML.
  • Some experience with relational databases and familiarity with SQL.

Condition of employment

  • Must be legally entitled to work in Canada.

Compensation

This full-time position has a salary range of $45,477.03 to $54,222.62 per year. MAC participates in Manitoba’s Civil Service Superannuation Board (Pension Plan) and offers a comprehensive health benefits plan.

Location

Program Administrators work onsite at MAC’s Winnipeg office, 525-93 Lombard Avenue, with the rest of the MAC team.

How to apply

The Manitoba Arts Council invites applications from all qualified individuals and encourages applications from members of racialized groups, women, Indigenous persons, persons who are Deaf and/or have a disability, persons of any sexual orientation, and persons of any gender identity or gender expression.

Applicants should send a resume and cover letter detailing how they meet the requirements of the position to HR@artscouncil.mb.ca by 8:00 am CDT on April 29, 2025.

MAC is committed to equal opportunity for persons with disabilities.  Applicants with a disability who require accommodation at any stage of the application or interview process are invited to contact MAC with the request at HR@artscouncil.mb.ca.

While we appreciate all applications, only those candidates selected for an interview will be contacted.